Last updated: 25 August 2026
This privacy policy explains how Afrisia Holding Limited collects, uses, and protects personal information when you visit our website, use our services, or contact our team. The services described on this website are developed and operated by the developer Afrisia. Please read this policy carefully to understand our practices before you provide us with any personal information.
This privacy policy describes the information handling practices of Afrisia Holding Limited, a company incorporated and operating from Hong Kong. We respect your privacy and are committed to protecting the personal information that you share with us. This policy applies to the website accessible at https://www.afrisia.buzz and to the services that we provide under the Afrisia name, including computer systems design, computer integrated systems design, and related professional services.
By using our website or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using our website and refrain from providing us with personal information. We may update this policy from time to time, and any changes will be reflected on this page with an updated revision date.
We have written this policy in plain language so that you can understand what information we hold about you, why we hold it, and what choices you have. If anything in this policy is unclear, you are welcome to contact us using the details set out in the Contact Information section at the end of this document.
Afrisia Holding Limited is a Hong Kong based holding company focused on computer systems design and computer integrated systems design services. Our registered address is Rm 509 5/F THE CLOUD, 111 TUNG CHAU ST, Tai Kok Tsui, Hong Kong (HK). We operate our website and deliver our professional services from this base, serving clients in Hong Kong, across Asia, and throughout Africa.
The developer responsible for the design and operation of the services described on this website is Afrisia. For the purposes of data protection law, Afrisia Holding Limited is the data controller for the personal information described in this policy, unless a specific engagement agreement states otherwise. In some engagements we act as a data processor on behalf of a client, in which case the client is the controller and we follow the client instructions and the applicable agreement.
If you have any questions about who is responsible for your information, please contact us at support@afrisia.buzz or by telephone at +18488412739. We will be happy to confirm the relevant roles and responsibilities in relation to any specific service you have engaged.
We collect information that you provide to us directly and information that is collected automatically when you visit our website. The categories of information we collect include the following. First, identity and contact information, such as your name, email address, telephone number, company name, and job title, which you may provide when you contact us, request a proposal, or ask a question. Second, enquiry and correspondence information, including the content of messages you send us, the subject of your enquiry, and the history of our communications with you.
Third, technical information, such as your internet protocol address, browser type and version, operating system, referring website addresses, pages you visit on our site, and the dates and times of your visits. Fourth, service delivery information, such as the details of your project, your requirements, your business processes, and any information you share with us in the course of performing an engagement. Fifth, billing and contract information, such as invoicing details, payment details, and contractual records where we enter into an agreement with you.
We do not intentionally collect special categories of personal information, such as information about your health, race, religion, or political opinions. If you choose to share such information with us unsolicited, we will treat it confidentially and will only process it where necessary for the legitimate purposes described in this policy.
We collect information in several ways. The first way is directly from you. You provide information to us when you submit a contact form on our website, send us an email, telephone us, attend a meeting, or share documents with us during the course of a project. The information you provide is used for the purpose for which you provided it, such as responding to your enquiry or delivering a service.
The second way is automatically through our website. When you visit our site, our servers and any analytics tools we use may collect technical information about your device and browsing activity. This information helps us understand how visitors use the site, which pages are useful, and how we can improve the experience. The third way is from third parties. We may receive information about you from your employer, from business partners, from public sources, or from other companies within the group, where this is relevant to a service we are providing.
We do not buy personal data from data brokers, and we do not seek out personal information about people who have no connection to our business. If we receive information about you that you did not provide to us directly, we will handle it under the same protections described in this policy.
We use the information we collect for the following purposes. To respond to enquiries and provide you with information about our services. To prepare proposals, quotations, and contracts, and to manage our business relationship with you. To design, deliver, and support the systems and services you have engaged us to provide. To meet our legal, regulatory, and contractual obligations, including record keeping and audit requirements.
We also use information to improve our website and services. This includes analysing how visitors use our site, diagnosing technical problems, and developing new service offerings. Where we send communications about our services that are not necessary for the performance of a contract, we will only do so where we have a lawful basis, such as your consent or a legitimate interest, and we will always provide a simple way for you to opt out.
We will not use your personal information for purposes that are incompatible with the purposes described in this policy. If we intend to use your information for a materially different purpose, we will update this policy and, where required by law, seek your consent before doing so.
Where data protection law requires a lawful basis for processing personal information, we rely on the following bases. The first is the performance of a contract. Where you engage us to provide services, we process the information necessary to deliver those services and to manage our contractual relationship with you. The second is our legitimate interests. We have a legitimate interest in operating our business, maintaining our website, responding to enquiries, and improving our services, and we balance this against your rights and freedoms.
The third is compliance with a legal obligation. We may process your information where we are required to do so by law, for example to keep accounting records or to comply with regulatory requests. The fourth is consent. Where we rely on consent, you may withdraw your consent at any time by contacting us, and withdrawal will not affect the lawfulness of processing that took place before withdrawal.
When we act as a data processor on behalf of a client, the lawful basis for processing is determined by the client as controller. In that situation we process your information in accordance with the client instructions and the agreement in place between us and the client.
We are based in Hong Kong and may process information in other locations where our service providers are established. Our clients and partners are located across Asia and Africa, and information may be transferred to, stored in, and processed in jurisdictions other than the one in which you reside. Where we transfer personal information across borders, we take steps to ensure that it receives an appropriate level of protection, consistent with this policy and with applicable law.
Where a transfer is to a country that does not provide an adequate level of data protection, we rely on appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to protect the information. You may obtain a copy of the safeguards we use by contacting us at support@afrisia.buzz.
If you engage our services in a jurisdiction outside Hong Kong, you understand and agree that your information may be transferred to and processed in Hong Kong and in the locations of our service providers, in accordance with this policy.
We retain personal information only for as long as it is needed for the purposes described in this policy, or for as long as we are required to keep it by law or contract. The specific retention period depends on the nature of the information. Enquiry and correspondence information is typically retained for a period of up to three years after the last contact. Contract, billing, and project records are retained for at least six years after the end of the engagement to meet accounting and legal obligations.
Technical information collected automatically is retained for a shorter period, typically no longer than twenty six months, after which it is aggregated or deleted. When information is no longer needed, we delete it or anonymise it so that it can no longer be associated with an identifiable person.
Retention periods are reviewed regularly to ensure that we do not keep information for longer than necessary. If you believe that we are retaining your information for longer than is appropriate, you may contact us to request deletion, subject to legal and contractual limits.
We take the security of personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, secure storage practices, and policies that limit access to personal information to those employees and contractors who need it to perform their duties.
We review our security practices regularly and adapt them as technology and threats evolve. Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and you should take reasonable steps to protect information you send us, such as using secure networks and strong passwords.
If we become aware of a data breach that affects your personal information, we will notify you and any relevant authorities in accordance with applicable law, and we will take reasonable steps to reduce the risk of harm.
Depending on the jurisdiction in which you are located, you may have the following rights in relation to your personal information. The right to access a copy of the personal information we hold about you. The right to request correction of inaccurate or incomplete information. The right to request deletion of your information, subject to legal and contractual obligations. The right to object to or restrict certain processing. The right to data portability, where applicable. The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@afrisia.buzz. We will respond to verifiable requests within the time frame required by applicable law, normally within thirty days. We may ask you to confirm your identity before acting on a request, and we may need to keep certain information for legal or audit purposes even after you request deletion.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. We ask that you give us the opportunity to resolve any concern before approaching an authority, and we will do our best to address the issue promptly.
Our website and services are directed at businesses and professionals, and they are not designed for children. We do not knowingly collect personal information from children under the age of sixteen. If you are a parent or guardian and you believe that a child under the age of sixteen has provided us with personal information, please contact us at support@afrisia.buzz.
If we learn that we have collected personal information from a child under the relevant age, we will delete that information as soon as practicable. Because our site does not offer accounts, games, or social features, the risk of children providing information to us is low, but we take any such report seriously.
If you are under the age of sixteen, please do not provide any personal information to us without the consent of a parent or guardian.
Our website may contain links to third party websites, such as the websites of our clients, business partners, professional bodies, or regulatory authorities. We are not responsible for the privacy practices or the content of those third party websites, and we encourage you to read the privacy policies of any website you visit.
A link on our website does not imply that we endorse the linked website or its operators. When you leave our website, this privacy policy no longer applies, and you are subject to the terms and practices of the site you are visiting.
We do not knowingly place links that would mislead visitors about the identity of the destination site. If you believe a link is inaccurate or misleading, please let us know and we will review it.
We may update this privacy policy from time to time to reflect changes in our practices, in technology, or in legal requirements. When we make changes, we will update the last updated date at the top of this page, and the revised policy will apply from that date. Where changes are significant, we will take reasonable steps to bring them to your attention, such as by posting a notice on our website.
We encourage you to review this page periodically so that you remain informed about how we handle personal information. Continued use of our website or services after the effective date of a revised policy constitutes acceptance of the revised terms.
If we make changes that materially affect how we use information you have already provided, and where consent is required by law, we will seek your consent before applying the changed terms to that information.
If you have any questions, concerns, or requests relating to this privacy policy or to the handling of your personal information, please contact us using the following details. Our company name is Afrisia Holding Limited. Our postal address is Rm 509 5/F THE CLOUD, 111 TUNG CHAU ST, Tai Kok Tsui, Hong Kong (HK). Our email address is support@afrisia.buzz, and our telephone number is +18488412739.
We aim to acknowledge all privacy enquiries within five business days and to resolve them within thirty days. If you have a complaint that we cannot resolve, you may also contact the data protection authority in your jurisdiction.
Thank you for reading this policy. We value your trust and we work to protect the personal information that you share with us in the course of doing business together.